Exchanges & Returns
**I understand how difficult shopping online can be seeing something on the computer, and holding it in your hands can be two completely different experiences, which is why I try to be flexible in this area. If you are not happy with your piece, you may return it within 10 days of receiving your order for an exchange, or refund (for hygiene purposes no refunds or returns on earrings). The exchange will be full value, while the refund will be less shipping and a 10% restocking fee. Under certain circumstances refunds and exchanges may be accepted after 10 days, please e-mail firstname.lastname@example.org with your specific request if necessary.